Nationwide Issue Card Security Readers

Filed in Banking Software , News 2 comments

It looks like Nationwide are stepping up their Internet Banking security, as we’ve heard from numerous customers that they’ve been started to receive Card Readers in the post for signing onto their online banking service.

Whilst card readers have been available from Nationwide since 2008, they appear to be sending them to all of their online customers, regardless if you have requested one.  As these provide a higher level of security for accessing your account, we think this recent move by Nationwide is a good thing for their customers, especially as it costs you nothing!

The Card Reader will make things easier for you to sign on as you won’t have to enter any of your memorable data.   It is essentially a small battery powered device that works independently of your PC, and doesn’t hold any personal information.

Jeanette MacIndoe, Senior Operations Manager at Nationwide’s Internet Bank Registrations commented:

“We’re constantly developing our Internet Bank security to protect you against the increasingly sophisticated methods used by today’s fraudsters, and one such measure is Card Reader Security”

“Card Reader Security uses chip and PIN technology just like your debit card to provide an extra level of protection when signing on and banking online. It will also allow us to provide more services for you on the Internet Bank in future”

Once you have received your Card Reader, open the Nationwide Internet Banking site and type in your customer number as usual. You’ll then be asked to enter a unique passcode created by the card reader itself.

The sign on screens will look something like these:

Nationwide have put together a number of guides on thier website explaining how the device works with your internet banking


Posted by kirky   @   8 March 2011 2 comment
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2 Comments

Comments
Jul 17, 2011
13:59
Kailin :

I love reading these articles because they’re short but ifonmratvie.

Jun 8, 2011
12:24
Michael Cobb :

“As these provide a higher level of security for accessing your account, we think this recent move by Nationwide is a good thing for their customers, especially as it costs you nothing!”

You have got to be joking! PINs are stored on cards and are readable by millions of readers. This means they are accessible to criminals once they know how to read the PIN. Couple this with a card reader and they now have access to ALL your money not just the relatively small amounts used for purchases or cash withdrawals. (and there are other ways to get your PIN in use already!)

Chip and Pin has its place, it is better than a signature on the high street, but it is just not safe for online banking. The safest method is a pass code and or word known only to the customer in their head. OK some people cannot remember these and write them down negating the security to some extent, but card readers are worse. Just having a card reader in the house signifies to a thief that you use online banking and if they find a card as well – it does not bear thinking about. For those of us who can keep private information in our heads we should be allowed to do so and not have to put up with the risks created by gadgets.

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