Following feedback from their customers, Barclays have announced plans to make it easier for their customers to log into Online and Mobile banking. “We’re improving Online/Mobile Banking so that you will be able to carry out more transactions without PINsentry. As always our world-class security systems means your Online/Mobile Banking is completely safe.” PINsentry has [...]
22 April 2011
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Back in 2008 all of Bradford & Bingley’s retail branches, as well as its customers savings accounts were transferred across to Abbey, which in January 2010 was re-branded to Santander. As a result of the merger of savings accounts, Santander have announced some changes that they are implementing on these old Bradford & Bingley savings accounts.
21 April 2011
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Finance is a major part of everyone’s life and yet we are not normally given the chance to tell the providers what we seriously think about their products and service. The Consumer Moneyfacts Awards provide this opportunity for customers, by getting feedback and ratings through a survey. Moneyfacts has researched the market, assessing each provider [...]
7 April 2011
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HSBC Bank is in the process of sending all of its personal internet banking customers a new device which is intended to add an extra layer of security whilst accessing HSBC accounts online. The device, which is being labelled ’small enough to keep in a wallet or purse’, generates a unique PIN code each time [...]
2 April 2011
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After 18th April old paper-free documents will not be available online Halifax recently made some changes as part of a major investment in their online banking service. Following the launch of their fresh new site some existing services have been changing and won’t be available for a while. Their ’paper-free’ service was one of these main changes, with electronic [...]
30 March 2011
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To verify your identity, Yorkshire Building Society (YBS) currently use your date of birth and your password. For your added protection and to keep their website at the forefront of internet security, they are introducing an additional security measure that uses the telephone. This is becoming quite common now within the online banking community. What [...]
24 March 2011
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Nationwide have informed us that due to essential maintenance work, some online banking services will be unavailable on Saturday 19th March between approximately 23:00 and 02:30 Sunday 20th March. Given the time period it shouldn’t affect too many of you!
18 March 2011
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Our BIG step, on the small screen Yorkshire Building Society has launched a mobile website designed specifically to access product information and services through smartphone devices. Use of smartphones growing rapidly
12 March 2011
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It looks like Nationwide are stepping up their Internet Banking security, as we’ve heard from numerous customers that they’ve been started to receive Card Readers in the post for signing onto their online banking service. Whilst card readers have been available from Nationwide since 2008, they appear to be sending them to all of their [...]
8 March 2011
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Santander have informed us that over the coming weeks, users of their online banking service will be required to confirm or update their contact details.
28 February 2011
3 comments