Comments for Online Banking Reviews http://www.onlinebankingreviews.co.uk News, Reviews & Your Views. Sun, 05 Feb 2012 16:05:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Halifax announce important changes to signing into their online banking by Oluwafemi http://www.onlinebankingreviews.co.uk/2010/06/halifax-announce-important-changes-to-signing-into-their-online-banking/comment-page-1/#comment-680 Oluwafemi Sun, 05 Feb 2012 16:05:20 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=844#comment-680 Halifax as far as I'm concerned are stupid. Just trying to make us pay money to their dumb service by constantly calling them for hours without no resolve. Maybe ask the customers what they think about your dumb idea before you just do it. How hell we meant to remember or know the memorable information. Would be handy if we at least had it sent to our email/mobile or something. Halifax as far as I’m concerned are stupid. Just trying to make us pay money to their dumb service by constantly calling them for hours without no resolve. Maybe ask the customers what they think about your dumb idea before you just do it. How hell we meant to remember or know the memorable information. Would be handy if we at least had it sent to our email/mobile or something.

]]> Comment on Halifax’s New Online Banking Site Finally Goes Live by Chris http://www.onlinebankingreviews.co.uk/2011/02/halifax%e2%80%99s-new-online-banking-site-finally-goes-live/comment-page-1/#comment-679 Chris Sat, 04 Feb 2012 11:18:53 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1583#comment-679 Why remove the ability to pay off your credit card on-line via debt cards? I now get sent paper-based statements again (rather than simply checking on-line) and have to visit the bank or send a cheque - painful! Move my current account to Halifax... perhaps not. Why remove the ability to pay off your credit card on-line via debt cards? I now get sent paper-based statements again (rather than simply checking on-line) and have to visit the bank or send a cheque – painful! Move my current account to Halifax… perhaps not.

]]> Comment on Alliance & Leicester online banking users being migrating to Santander by Richard Cassan http://www.onlinebankingreviews.co.uk/2011/11/alliance-leicester-online-banking-users-being-migrating-to-santander/comment-page-1/#comment-678 Richard Cassan Mon, 30 Jan 2012 15:15:08 +0000 http://www.onlinebankingreviews.co.uk/?p=2111#comment-678 I did not want to leave Alliance and Leicester. I did not want to join Santander. Now you have forced me here, I cannot access my accounts. Come back A & L. Life was much netter and easier with you. I did not want to leave Alliance and Leicester. I did not want to join Santander. Now you have forced me here, I cannot access my accounts. Come back A & L. Life was much netter and easier with you.

]]> Comment on Alliance & Leicester Online Banking Maintenance by A. McCaig http://www.onlinebankingreviews.co.uk/2011/01/alliance-leicester-online-banking-maintenance/comment-page-1/#comment-677 A. McCaig Sun, 29 Jan 2012 10:50:33 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1368#comment-677 A year on and Santander's online banking service is still rubbish. The instructions for logging on for the first time are incorrect, and they don't bother to tell you that their site only works on Internet Explore and possibly Firefox, but not Google Chrome. The site now does not recognise my logging on details at all and their "customer support" is less than useless. Online banking "service" - they have to be joking. A year on and Santander’s online banking service is still rubbish. The instructions for logging on for the first time are incorrect, and they don’t bother to tell you that their site only works on Internet Explore and possibly Firefox, but not Google Chrome.

The site now does not recognise my logging on details at all and their “customer support” is less than useless.

Online banking “service” – they have to be joking.

]]> Comment on Barclays Planning Online Banking Login Changes by a Woakes http://www.onlinebankingreviews.co.uk/2011/04/barclays-planning-online-banking-login-changes/comment-page-1/#comment-676 a Woakes Fri, 27 Jan 2012 13:04:35 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1838#comment-676 So far this is absolute rubbish. Wasted most of the morning trying to make payments. So far this is absolute rubbish. Wasted most of the morning trying to make payments.

]]> Comment on Halifax Online Banking Upgrade – Statement Limitations by Mrs T http://www.onlinebankingreviews.co.uk/2011/09/halifax-online-banking-upgrade-statement-limitations/comment-page-1/#comment-675 Mrs T Tue, 17 Jan 2012 23:03:58 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1992#comment-675 Well its 01/17/2012 and Ive spent all day unable to log in to the online services. My whinge however, is that phoning the online helpline, Im informed theres a wait of in excess of 20 minutes for an agent... Let me guess? A huge number of online customers unable to complete online transactions today as we cant log in? Halifax, get your act together. Get your phone messages updated (i.e. tell everyone the systems down and we'll put the phone down and leave the telequeue for those urgently needing banking support) or even get a message out ..... online! Reminds me, I went into a branch at the weekend...........dear lordy...... what a bunch ......but thats a whole new topic. Well its 01/17/2012 and Ive spent all day unable to log in to the online services. My whinge however, is that phoning the online helpline, Im informed theres a wait of in excess of 20 minutes for an agent… Let me guess? A huge number of online customers unable to complete online transactions today as we cant log in? Halifax, get your act together. Get your phone messages updated (i.e. tell everyone the systems down and we’ll put the phone down and leave the telequeue for those urgently needing banking support) or even get a message out ….. online! Reminds me, I went into a branch at the weekend………..dear lordy…… what a bunch ……but thats a whole new topic.

]]> Comment on Halifax’s New Online Banking Site Finally Goes Live by Grant Lee Crowhurst http://www.onlinebankingreviews.co.uk/2011/02/halifax%e2%80%99s-new-online-banking-site-finally-goes-live/comment-page-1/#comment-674 Grant Lee Crowhurst Sun, 15 Jan 2012 14:36:42 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1583#comment-674 Really miss having some of the savings removed from the site ( isa investor & savings plan ) now have no idea how they are performing whereas before i could check whenever i wanted , seems a bit out of order to take it away for up to 18 months or so , i know you can phone but if like me you detest phones then it's very inconvineient , the sooner it comes back the better - hopefully before April 2012 - somehow i doubt it Really miss having some of the savings removed from the site ( isa investor & savings plan ) now have no idea how they are performing whereas before i could check whenever i wanted , seems a bit out of order to take it away for up to 18 months or so , i know you can phone but if like me you detest phones then it’s very inconvineient , the sooner it comes back the better – hopefully before April 2012 – somehow i doubt it

]]> Comment on first direct releases iPhone App by Jonathon H http://www.onlinebankingreviews.co.uk/2011/01/first-direct-releases-iphone-app/comment-page-1/#comment-673 Jonathon H Tue, 10 Jan 2012 23:47:57 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1373#comment-673 I now use this app to check balances / transfer money, even when I am sat at my PC. It is that good, and faster! Thumbs up First Direct :) I now use this app to check balances / transfer money, even when I am sat at my PC. It is that good, and faster! Thumbs up First Direct :)

]]> Comment on Problems with Alliance & Leicester’s Online Banking Service by ginny http://www.onlinebankingreviews.co.uk/2010/09/problems-with-alliance-leicesters-online-banking-service/comment-page-1/#comment-672 ginny Mon, 09 Jan 2012 10:45:44 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1006#comment-672 Can't log in at all to Santander (formerly Alliance & Leicester) account but no explanation why. A & L was a dream before the Spanish takeover but I've had problems with their service/attitude ever since... Can’t log in at all to Santander (formerly Alliance & Leicester) account but no explanation why. A & L was a dream before the Spanish takeover but I’ve had problems with their service/attitude ever since…

]]> Comment on Santander Internet Banking : Personal Details Update by jamie hill http://www.onlinebankingreviews.co.uk/2011/02/santander-internet-banking-personal-details-update/comment-page-1/#comment-671 jamie hill Fri, 30 Dec 2011 12:23:51 +0000 http://79.170.44.86/onlinebankingreviews.co.uk/?p=1587#comment-671 i have found it almost impossible to contact the fraud squad regarding a letter i received about my account i live on sickness benefit and am disabled the music on the phone goes opn and on and i cant afford to stay on the mobile too lond and twice by doing so £5 of my credit disappearsfrom my phone accouint i have already visited the bank AND MONEY SEEMS TO HAve gone from my account that i cant account for i have found it almost impossible to contact the fraud squad regarding a letter i received about my account i live on sickness benefit and am disabled the music on the phone goes opn and on and i cant afford to stay on the mobile too lond and twice by doing so £5 of my credit disappearsfrom my phone accouint i have already visited the bank AND MONEY SEEMS TO HAve gone from my account that i cant account for

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