Banking Software,News       

HSBC and First Direct customers suffered for over 2 hours today when the bank’s computer systems suffered a breakdown.  As well as affecting their online banking services the problems also hit cash machines and in branch systems, resulting in customers unable to access account information and withdraw cash. The bank’s customer services and website struggled to cope as [...]

 Industry Updates,News       

First direct have recently released figures about their customer base for 2011, and whilst most statistics come from surveys, these are taken directly from First Direct’s online banking and text services and give a good reflection of usage. With just under 2 million customers, 57% of these are now active internet banking users (logged on [...]

 Mobile Banking,Reviews       

With the ever increasing sales of smartphones, apps for these are becoming more important, as users get used to being able to do host of things whilst on the move. Managing your money is something everyone has to do, but the release of iPhone and Android apps has been somewhat slow within the banking community.

 Banking Software,News       

 Bank of America were the first to launch an iphone app back in July 2008, and since then numerous other banks have been joining their ranks with their own apps. First Direct have informed us that they have also jumped into the iPhone arena, and released their own free app today in the Apple App Store.  This builds on their first offering [...]

 Banking Software,News       

First Direct have advised that the following 4 organisations are now available to access through its Internet Banking Plus service. +  Halifax Share Dealing

 Banking Software,News       

Three more banks have now been added to First Direct’s Internet Banking Plus service, providing an ever increasing portfolio of accounts that you can link, view and operate together.

 Banking Software,Mobile Banking,News       

There have been a lot of queries and discussions on Talking Point and Twitter about whether or not first direct have or are planning to have an iPhone App. We can confirm that, whilst customers can’t download a first direct App from the Apple store, they do have a version of their internet banking site which can [...]

 First Direct,Reviews       

Review coming soon
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 News,Security       

First Direct have recently teamed up with Trusteer to offer their ‘Rapport’ online fraud protection software to their online banking users. Additionally, for every user who downloads the software via their site, First Direct will donate £1 to the Childline Charity.

 Banking Software,News       

First Direct have announced 4 new accounts that can be added through it’s Internet Banking Plus, giving you the ability to now link together over 80 accounts into their service. AA Savings Principality Building Society Debenhams Credit Card EDF Energy